Delete it in the app
- Open the Hobifi app and sign in.
- Go to your Profile, then Settings.
- Tap Delete account and confirm.
Deletion is permanent and can't be undone. Cancel or finish any upcoming bookings first; the app will tell you if something needs sorting before you go.
Can't open the app? Ask us
Email us from the address on your account and we'll delete it for you. We may ask you to confirm it's really you before we act.
Prefer to talk? Call +20 104 262 3634, or visit our support page.
What we delete
Within 30 days of your request we delete:
- your profile, name, email address, phone number and hobby interests;
- your profile photo and any other photos you uploaded;
- your saved classes and saved instructors;
- your device data, such as notification tokens, and your sign-in details.
What we keep, and why
- Bookings and payment records are kept without your name or contact details, because Egyptian tax and accounting law requires it.
- Technical and access logs are kept for 180 days, as required by Law No. 175 of 2018.
- If you're an instructor, past bookings and payments for your classes are kept the same way, so participants' booking and refund history stays intact.
We don't use what we keep for anything else, and we delete or anonymise it once the legal period ends. Full details are in our Privacy Policy.
Just want fewer emails?
You don't need to delete your account to stop marketing emails. Use the unsubscribe link in any newsletter, or email us.