Contact us
Hobifi support
Email: info@hobifi.com
Phone: +20 104 262 3634
11 Sphinx Square, Agouza, Giza, Egypt
Email is the fastest way to reach us. Please include the email address on your Hobifi account and, for booking questions, the class name and date, so we can help without back and forth. Never send your password or full card number.
Common questions
How do I cancel a booking or get a refund?
Open the booking in the app and follow the cancel option. What you get back depends on how far ahead you cancel; the details are in our Refund Policy. If an instructor cancels a class, you'll be refunded.
My payment went through but I have no booking
Wait a few minutes, then check your email and the Bookings tab. If it still isn't there, email us with the time of payment and the payment reference, and we'll sort it out.
I didn't get my verification code or password reset email
Check your spam folder, make sure the email address is spelled correctly, and wait a minute before asking for a new code. Still nothing? Email us and we'll help you get in.
Something went wrong with a class or instructor
Tell us what happened and we'll step in. Instructors on Hobifi are independent, but we take complaints seriously and can help resolve disputes. See the Terms for how this works.
I want to teach on Hobifi
Wonderful. Email info@hobifi.com with your business name, phone number and the activity you teach, or apply from inside the app.
How do I see, fix or delete my data?
You can ask for a copy or a correction by emailing us with the subject "Privacy request". To close your account and delete your data, see Delete your account. More in our Privacy Policy.